Course curriculum

    1. Web Browser and Support (2 minutes)

    2. Enabling Closed Captions (1 min)

    3. Land Acknowledgement (1 min)

    4. Mission, Vision, Values and Philosophy (1 min)

    5. Charge Nurse Introduction to Course (2 min)

    6. Charge Nurse Workshop Supplemental Learning Module (2 min)

    7. Confirmation of Completion

    1. Introduction to Leadership, Communication and Teamwork (1 min)

    2. Leadership Video (12 min)

    3. Role of the Charge Nurse Part 1 (23:54 min)

    4. SBAR Video (6:23 min)

    5. Confirmation of Completion

    1. Introduction to Chapter 3: Critical Thinking (1 min)

    2. Role of the Charge Nurse Part 2 (14:18 min)

    3. Staff Replacement Decision Making Tool (2 min)

    4. Float Work Standard (2 min)

    5. Float Duties (2 min)

    6. Role of the Charge Nurse Part 3 (11:22 min)

    7. Advancing Patient Care Algorithm (2 min)

    8. Introduction to Professional Practice/License and Regulatory Body Information (30 min)

    9. Guidelines for Completion of the Confidential Occurrence Report (3 min)

    10. Confirmation of Completion

    1. Introduction to Electronic Bed Management (1 min)

    2. Electronic Bed Management (EBM) (38:49 min)

    3. Confirmation of Completion

    1. Introduction to Role of the System Flow Coordinators (1 min)

    2. Role of the System Flow Coordination Center (30 min)

    3. SCM Status Cheat Sheet (1 min)

    4. D system, SCM, TDD and status for DIS, DB (5 min)

    5. Completing Predictability Work Sheets (3 min)

    6. Predictability Work Sheets (2 min)

    7. Confirmation of Completion

    1. Patient Advocate Introduction (2 min)

    2. Patient Advocate (13:01 min)

    3. Concern and Complaint Management - (3 min)

    4. Communicate with HEART (1 min)

    5. Resolution to Conflict - Saying Sorry Leaflet (3 min)

    6. Confirmation of Completion

About this course

  • Free
  • 137 lessons
  • 3.5 hours of video content