Saskatchewan Health Authority Learning Platform

Web Browser and Technical Support (2 mins)

Enabling Closed Captions (1 min)

Land Acknowledgement (1 min)

Mission, Vision, Values and Philosophy (1 min)

Teletriage Introduction (2 mins)

Call Introduction and Registration (7 mins)

Clinical Information (2 mins)

Telehealth Nurse Triage Call Procedures: Listening Skills (2 mins)

Clinical Information (<1 min)

Quiz 1

Protocols (7 mins)

Clinical Pitfalls in Nurse Telephone Triage Part 1 - Carol Rutenberg (7 mins)

Structure of Protocols (<1 min)

Quiz 2

Triage (4 mins)

Clinical Pitfalls in Nurse Telephone Triage Part 2 - Carol Rutenberg (7 mins)

Triage (1 min)

Care Advice (2 mins)

Quiz 3

Health Information and Service Referral (2 mins)

Closing the Call (2 mins)

Quiz 4

Risk Management (3 mins)

Teletriage Reminders (2 mins)

Quiz 5

Thank You (<1 min)

Thank You (1 min)

Completion of HealthLine 811: Clinical Services - Teletriage Process (1 min)

Certificate of Completion (1 min)