Course curriculum

    1. Web Browser and Support (2 minutes)

    2. Enabling Closed Captions (1 min)

    3. Land Acknowledgement (1 min)

    4. Mission, Vision, Values and Philosophy (1 min)

    5. Charge Nurse Introduction to Course (2 min)

    6. Charge Nurse Workshop Supplemental Learning Module (2 min)

    7. Confirmation of Completion

    1. Introduction to Leadership, Communication and Team Work (1 min)

    2. Leadership Video (12 min)

    3. Leadership, Communication and Teamwork (40:38 min)

    4. Confirmation of Completion

    1. Introduction to Critical Thinking (1 min)

    2. Critical Thinking (38:27 min)

    3. Introduction to Professional Practice/License and Regulatory Body Information (30 min)

    4. Confirmation of Completion

    1. Patient Advocate Introduction (2 min)

    2. Patient Advocate (13:01 min)

    3. Concern and Complaint Management (3 min)

    4. Communicate with Heart (1 min)

    5. Resolution to Conflict - Saying Sorry Leaflet (3 min)

    6. Confirmation of Completion

    1. Introduction to Legal Considerations and Privacy Information (2 min)

    2. Patient Privacy (45:40 min)

    3. Disclosure of Personal Health Information Consent Form (2 min)

    4. Read: Disclosure of Personal Health Information Policy

    5. Separated or Divorced Parents Disclosure (2 min)

    6. Quick Guide for Transportation of Patient Health Information (1 min)

    7. Viewing of Self or Family Records (1 min)

    8. Workplace Expectations Policy (4 min)

    9. Knowledge Check - Privacy of Health Information (2 min)

    10. Confirmation of Completion

    1. Introduction to Patient Safety (1 min)

    2. Patient Safety (20 min)

    3. Guidelines for Completion of the Confidential Occurrence Report

    4. Knowledge Check - Patient Safety (2 min)

    5. Confirmation of Completion

About this course

  • Free
  • 103 lessons
  • 3.5 hours of video content