Course curriculum

    1. Read: Web Browser and Technical Support (2:00)

    2. SCORE Survey: Key Themes & Priority Focus Areas (2:00)

    1. Learn: Introduction and Overview (4:55)

    1. Learn: Transformational Leadership (9:31)

    1. Learn: Impact of Leadership on Culture and Care (5:17)

    1. Learn: Skill #1 - Psychological Safety (6:27)

    2. Learn: Skill #2- Listening (7:29)

    3. Learn: Skill #3 - Curiosity (3:40)

    4. Learn: Lesson #4 - Leader Rounding (Gemba Walks) (8:40)

    1. Learn: Discussion(8:35)

About this course

  • Free
  • 15 lessons
  • 0 hours of video content