Course curriculum

    1. Web Browser and Technical Support (2 mins)

    2. Enabling Closed Captions (1 min)

    3. Land Acknowledgement (1 min)

    4. Mission, Vision, Values and Philosophy (1 min)

    1. Introduction to Customer Service (2 min)

    2. Learning Approach (1 min)

    3. First Impressions are Lasting Impressions (16 min)

    4. Customer Service Pledge (1 min)

    1. Thank You (1 min)

    2. Certificate of Completion (1 min)

About this course

  • Free
  • 10 lessons
  • 0 hours of video content